Job Opportunities

Bilingual (English/Spanish) Technical Support & Sales

World Tracking Solutions is a value added reseller of GPS tracking systems. We are looking for a bilingual IT technician interested in a ground floor, entry level opportunity. This job is a 50/50 split between IT work and working with new and existing customers. This is a full time position with a great small business. We are currently in downtown Austin but plan to move to the northwest area in July.

Responsibilities include:
* Maintaining GPS tracking servers, office LAN & computers, assisting in the new system development
* Evaluating and developing new products for our GPS tracking portfolio
* Answering customer inquiries on product capabilities and troubleshooting via phone & email
* Solving technical issues with our GPS tracking devices and communicating solutions to our customers
* Assisting in all aspects of order fulfillment including occasional packing and shipping duties

Skills Needed:
* Microsoft A+ Certification
* Excellent verbal and written communication skills in English and Spanish
* Work experience in technology support & customer service preferred
* Microsoft Server and/or Network upkeep training a plus

Call center experience is a plus although this is not a call center environment! 

Compensation:
$30K+ with healthcare benefits and paid time off after initial training period 

How to Apply:
Please send your resume and an introduction letter to hr@sageplan.com.